To be of the greatest use to people a problem solving site must combine pragmatic discussions of their personal or professional problem with merchant products that provide more detailed information. Typically, the web site will provide free information in the form of news, articles, and advice, which direct the visitor on what to do to solve her problems. Complementing this, the web site will also provide merchant products which discuss in detail how the visitor can go about resolving her problem. This means that the most effective, visitor-oriented problem-solving site will be an information-packed commercial site - and so is the world's most recent personal and professional problem solving site and its specialist sites.
The approach that we have adopted below is to describe competitive offerings, the customer profile, problem-oriented solutions, target markets, product offerings, and usability features.
Competitive Offerings
The following are the top educational sites on the Internet, along with their offerings.
US Department of Education. It defines the US education policy and provides information on financial aid, educational research and statistics, grants and contracts, and teaching and learning resources.
Educational Testing Service. It provides a range of test resources.
FunBrain.com. It provides educational games for K-8 kids.
PrimaryGames.com. It provides fun learning tools and games for kids.
GEM. It provides educational resources such as lesson plans and other teaching and learning resources.
Education World. It provides advice on lesson plans, professional development, and technology integration.
NASA Education Enterprise. It provides educational materials and information relating to space exploration.
Spartacus Educational. It is a British online encyclopedia that focuses on historical topics.
Department for Education and Skills. It is a UK government department site that offers information and advice on various educational and skills topics.
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